FAQ

What payment methods do you accept?

We accept the following payment methods:

Visa

Apple Pay

Mastercard

American Express

Maestro

Is delivery free?

Yes, we offer free delivery on all orders within the EU.

In which currency are the prices displayed?

All products on our website are displayed in euros (EUR).

How long does delivery take?

Order deadline: 17:00 (GMT+1:00) Central European Time (Netherlands)

Processing time: 1–3 working days (Monday to Friday) – You will receive a notification and track & trace details as soon as your order has been dispatched.

Shipping time: 4–6 working days (Monday to Friday)

Total delivery time: 5–9 working days (Monday to Friday) until your order arrives.

How long do I have to return an item?

You can return items within 30 days of receipt.

Contact Information

Business Name: Anthenoir
Customer Service Email: info@anthenoir.com
Customer Service Opening Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.